McComish Property

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What to do if you discover a burst water pipe

Cold snap and how to deal with frozen or burst water pipeForecasters expect up to six inches of snow to fall in areas of Scotland as the first major cold snap of 2013 arrives.

Cold winter weather increases the risk of frozen and burst pipes for home owners and landlords.

Find information on how to prevent your pipes from freezing here. If you discover a frozen or burst pipe call a professional emergency plumber and read my brief post outlining how to minimise the damage.

If a pipe freezes:

  • Turn off your stopcock and if possible wait until the pipe thaws out.
  • We advise against DIY thawing because of the pressure that builds up in the pipe and because we have seen some dangerous methods used by home owners. However, it is possible to encourage the thaw gently using towels soaked in warm water.
  • NEVER use a heat gun or blow torch.
  • Remove furniture and carpet (where practical) near to the frozen pipe. This will minimise damage if the pipe bursts.

If a pipe bursts:

  • Switch off your main water supply by turning off the stopcock. Your stopcock is typically found under the kitchen sink or where your service pipe enters the property.
  • Switch off the central heating to avoid further damage.
  • Open all taps to drain the system and flush your toilets.
  • Contact your home insurer for advice. Most provide 24 hour emergency helplines that will arrange for repairs to be carried out as soon as possible.
  • Catch dripping water in buckets.
  • If the ceiling has been leaking and there is bulging do not enter the room it may not be safe.
  • Call in a professional plumber to repair your burst water pipes. Get in touch with your property insurer as soon as possible.

McComish Property Services provides a total repair service. This means that our emergency plumber can fix your burst pipe and our all trades team can repair any damage caused by water such as burst ceilings and saturated walls.

Our total care solution for damaged caused by burst water pipes and leaks includes:

  • Insurance company quote
  • Water removal and drying
  • Joist and floor replacement
  • Ceiling and wall relining and plasterwork
  • Floor covering
  • Painting and decorating
  • Refitting and installing replacement kitchen and bathroom units
  • Electrical repairs and checks